Privacy Policy

Introduction

Pink Cow ("we," "our," or "us") is committed to protecting the privacy of students, teachers, parents, and school administrators who use our special education management platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

FERPA Compliance

Pink Cow complies with the Family Educational Rights and Privacy Act (FERPA), which protects the privacy of student education records. We are committed to:

• Acting as a "school official" under FERPA when handling education records
• Using student data solely for providing our educational services
• Implementing strict access controls and audit trails
• Never selling or marketing student data
• Allowing schools to maintain full control over their data
• Providing data export capabilities for compliance

Information We Collect

Teacher and Staff Information

• Name and email address
• School affiliation and role
• Account credentials (encrypted)
• Usage data and preferences

Student Information

• Name and grade level
• IEP goals and objectives (as entered by teachers)
• Progress monitoring data
• Observational notes and assessments
• Photos/videos (only with proper consent)

Technical Information

• IP addresses and device information
• Browser type and version
• Time zone and location (general)
• Usage patterns and feature interactions

How We Use Information

We use collected information strictly for educational purposes:

• Providing special education management tools
• Tracking student progress on IEP goals
• Generating reports for teachers and administrators
• Facilitating communication between team members
• Improving our platform's functionality
• Ensuring platform security and preventing abuse
• Complying with legal obligations

Data Security

We implement industry-standard security measures to protect your data:

• TLS 1.3 encryption for all data in transit
• AES-256 encryption for data at rest
• Regular security audits and penetration testing
• Role-based access controls (RBAC)
• Automated backup and disaster recovery
• Employee background checks and training
• Incident response procedures

Data Sharing and Disclosure

We do not sell, rent, or trade personal information. We may share data only:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, privacy, safety, or property
• With service providers who assist our operations (under strict confidentiality agreements)
• In connection with a merger or acquisition (with notice to users)

Your Rights and Choices

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete data
• Request deletion of your data (subject to legal requirements)
• Export your data in a portable format
• Opt-out of non-essential communications
• Revoke consent for data processing

Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations. Student records are retained according to state and federal requirements. When data is no longer needed, it is securely deleted or anonymized.

International Data Transfers

Pink Cow operates in the United States and processes data in accordance with U.S. law. If you access our service from outside the U.S., please be aware that your data may be transferred to and processed in the United States.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. For significant changes affecting student data, we will provide additional notice to schools and parents as required by law.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: